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AI solutions & intelligent automation

Agents that do the work, in text and in voice, and know when to ask.

Agents, assistants, and automations that take real work off people's plates and keep running after launch. They read documents, answer messages, take and make phone calls, and act inside your systems. Each one is scoped to a single job and measured by the hours it gives back.

Talk to us about this How it works
Typical first deployment6 weeks
TeamSolution lead, AI engineer, integration engineer
You getA running agent, a dashboard, and an exception queue your team owns
How it works

What the system does, in one picture.

The shape of a typical engagement in this line. Every project is scoped to your operation; this is the pattern we start from.

STAGE 1Inputs arriveEverything that comes inDocuments, messages, calls, recordsEmailInvoice_2291.pdfWhatsAppPhoto of a delivery noteVoice callInbound, 2 min 14 sERPPO #4412 · matchedSTAGE 2Agent decidesZephro agentreads · decides · acts · logsConfidence92%Below threshold → a person decidesEvery action loggedSTAGE 3Work is doneOutcomes this weekPosted, routed, returnedInvoices posted to accounting1,284Exceptions routed to finance37Calls summarised into CRM412Hours returned to the team41 h

What we deliver

  • Document, email, and invoice processing agents
  • Customer service agents on WhatsApp and web chat
  • Voice AI agents for phone lines: inbound answering, outbound reminders and follow-ups, call summaries into your CRM
  • Back-office workflow automation and approvals
  • Data pipelines and AI-ready integrations
  • AI readiness audits and opportunity mapping
  • Guardrails: confidence thresholds, human hand-off, full logging

How an engagement runs

1
Map the jobTwo weeks with the team who does the work today. We time it, count it, and find the exceptions.
2
Prototype on real dataA working agent on last month's documents, chats, or call recordings, so accuracy is proven before build.
3
Connect and hardenIntegrate with live systems and phone lines, set thresholds, define what goes to a person and how.
4
Run and tuneMonitor every action, review exceptions weekly, raise automation as confidence grows.

Good fit when

  • A process done many times a day by people, following rules with occasional judgement
  • Inputs that arrive as documents, messages, forms, or phone calls
  • A clear owner who can say what a correct result looks like
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Other service lines

Most engagements use two.

See how this line combines with the others, or go back to the services overview.

02Software, web & application developmentProducts people open every day.
03Digital products & SaaSBuild once. Serve many.
04Digital transformation & business systemsFrom scattered tools to one connected operation.
05IT infrastructure & cloudThe foundation everything else runs on.
06Technology advisory, project management & supportSenior judgement, before, during, and after.

Put the wind behind your operation.

Tell us about the work that eats your team's week. We reply within two working days with a view on whether AI belongs there, and what it would take.

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