Digital products & SaaS

Subscription-based software products and platforms that can serve multiple customers.

Productised software Zephro builds, owns, and operates: sector tools that many organisations can subscribe to rather than build alone. Every client gets its own data and configuration; Zephro carries the platform, the updates, and the uptime.

TeamProduct lead, two engineers, designer, operations
You getA live product with paying users, or a clear reason to stop early
How it works

What the system does, in one picture.

The shape of a typical engagement in this line. Every project is scoped to your operation; this is the pattern we start from.

STAGE 1ValidateTen conversations before codeInterviews · paper prototype · pricingWould use weekly9/10Would pay7/10Has the problem today10/10STAGE 2One platformBuilt once, operated by ZephroOwn data per client · shared platformClient 1Client 2Client 3Client 4Client 5Client 6STAGE 3Launch & growSubscribers, month by monthUsage shapes the roadmapPaying subscribers23Monthly releases shipped9

What we deliver

  • Product discovery and validation with real prospective users
  • MVP to market with a clearly agreed scope
  • Subscription billing, onboarding, and multi-tenant architecture
  • Security, data separation, and compliance by design
  • Ongoing product operations, releases, and support
  • Co-development partnerships with sector organisations

How an engagement runs

1
ValidateInterviews and a paper prototype with ten prospective users before anything is built.
2
MVPThe smallest product that a paying customer will use, with a clearly agreed scope.
3
Launch and learnFirst customers onboarded by hand; usage data drives the next release.
4
Operate and scaleMonthly releases, monitored uptime, and a roadmap shaped by subscribers.

Good fit when

  • A problem shared by many similar organisations in a sector
  • A partner with domain knowledge and access to early customers
  • A willingness to start small and let users shape the roadmap
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Other service lines

Most engagements use two.

See how this line combines with the others, or go back to the services overview.

Put the wind behind your operation.

Tell us about the work that consumes your team's time. Together, we'll explore how technology can simplify processes, improve efficiency, and help your operation run better.

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